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FAQ

General

When do I receive payment?


Once the balance on your Earnings page has reached the minimum threshold amount (USD$500), then you will receive the amount owed 45 days after the end of the month that the amount was earned in. For Example if you are owed $500 earned from November then the amount will be received by you before the 15th of January.




Is there a minimum payout amount?


Yes. Currently there is a minimum payout amount for artists of $500 US Dollars. Once this threshold is met then you are eligible for payment.




How can I receive payment?


Currently SpotMeUp only has one option for artists to accept payments, Paypal. To edit this information you need to contact us thru Contact. If you don't edit, we will send the money to that email address that was used to upload your release.




What currency do I get paid in?


US Dollars. Currently all payments from SpotMeUp are paid in US Dollars. However, since we are paying artists via Paypal, it makes it very easy for artists to transfer that money into any currency.




​What is SpotMeUp Inc?


SpotMeUp is a solution, powering music distribution to a global market. Through SpotMeUp all music rights holders (large, medium, and small) can register their content all in one place.




Why SpotMeUp


Our mission is to provide a simple solution for both ends of the music tree, so that more music can be provided to more people through more outlets. SpotMeUp allows artists/labels to be in control of their own destiny.




Is my relationship with SpotMeUp exclusive?


No. Registering your songs with SpotMeUp does not inhibit your ability to get signed to a label. SpotMeUpwill never prevent you from doing anything you want with your music. Please note: If you sign two digital distribution deals with two companies that will both be sending the same album to iTunes, Rhapsody, eMusic, Limewire, etc. - this will hurt you, because the retailer will usually remove the album completely until you decide which distributor has the exclusive right to be selling that album through them.




How much does SpotMeUp cost?


Our Premium Distribution cost $9 and it's only one-time payment!. No hidden cost. It's including your own Art Cover, Scouts listen to your release and distribute to all of our Partners worldwide within 2 weeks. Moderation time is 24 hours. We also have our Free Distribution. Note that your own Cover Art will be replace with ours. Moderation time is 2 weeks. And our Scouts will not listen to your release.




What percentage of Sales do we receive?


SpotMeUp offers artists 100% of all net revenues from the sales of their recordings from our retail partners. SpotMeUp is currently one of the world leaders in providing the highest possible revenues to artists. Without annual fee, hidden cost and lowest fixed price per release.




Will SpotMeUp sign more retail partners in the future?


Yes. SpotMeUp is here to help artists spread the word of their music to all four corners of the globe. Our forward looking partnership team are always on the "look out" for promising deals that will enhance our artists potential.




How long does it take before my music will be visible on our retail partners sites?


This option varies depending on which retail partner you have accepted. However, most retail partners normally work on a 1 - 2 week moderation process. SpotMeUp works on between 24 hours and 14 days (depending on Distribution Plan) moderation/admin process, therefore making the final distribution lengths between 1 and 6 weeks (depending on Distribution Plan). These time scales are very loose, we have be known to have releases up as little as two weeks after upload. The fewer problems at upload, the quicker the distribution.




Why am I not seeing my stats updated daily?


Statistics on SpotMeUp aren't updated daily or in real time, this is because our retail partners only send us their statistics on either a monthly or quarterly basis. Please remain patient and your stats are updated as soon as we receive them. To receive your stats please contact us via Contact.




What currency do I get paid in?


US Dollars. Currently all payments from SpotMeUp are paid in US Dollars. However, since we are paying artists via Paypal, it makes it very easy for artists to transfer that money into any currency.




What is an ISRC and how do they work?


An ISRC is a code that is embedded as data in your song, it acts as virtual identification and is a bit like a barcode. Without an ISRC can your song not be played for free in areas that would otherwise entitle you to royalties.




What is the UPC and how does it work?


A UPC is very similar to an ISRC. While an ISRC is an embed code is a UPC a physical bar code used for the full album / collection of songs.




How many tracks can I upload?


You can maximum upload one songs at time (Single) and 25 tracks (Album/EP/EXTD).¨¨




What file formats should I prepare for upload?


Audio: Bitrate of MP3 can be anything over 192kbps, however, we recommend users to use 320kbps for highest quality. We have the right to refuse a track if the track violates copyright law. You may only upload tracks that you own or have permission from the owner.




Artcover


Artwork should be 1425x1425 pixels and must be in jpeg / jpg / png format and must be of high quality. We have the right to refuse a picture if it's offensive, inappropriate content, or if the image violates copyright law.




Does SpotMeUp distribute audiobooks?


SpotMeUp cannot deliver audiobooks content to iTunes or the other stores. An audiobook is a recording of a published text being read. Audible.com is the company that has exclusive right to distribute audiobook content.




How do I get my ISRCs and UPCs?


We are pleased to announce that as of August 1 2009, SpotMeUp will be able to offer all customers from all countries, ISRC and UPC's, to get your ISRC and UPC please send an email with your release details and we will respond within 24 hours with ISRC and UPC code.




How Do I Switch to SpotMeUp from another Music Distributor?


We're glad you're thinking of joining SpotMeUp! In order to switch to SpotMeUp from another distributor, you will need to contact your current distributor and request that they take your content down from stores, and then you can re-upload and distribute it again through your SpotMeUp account. Unfortunately there is no way to move content on the back-end so it remains live in stores while you switch distributors.




Will I be notified when my music is live?


Unfortunately stores and streaming services do not provide an automated notifications system for when your music goes live in the stores. So please keep checking stores to see when your music goes live. Normally, within 1-2 weeks.




How do I take down my music from stores?


You can remove your content from any or all stores, at any time (at no charge). You can take down one release or multiple releases. All you need to do is email us with all relevant details of your release. Contact us via Contact.




Can I Upload More Music to a Release That Has Been Approved for Distribution?


Once your release has been Approved for distribution or submitted for moderation, you cannot add any new tracks to that release.




How go I get a verified account on Spotify?


If you’re an artist, getting verified is simple, we will take care of everything for 50 USD. Please Contact us for more information.




Can I distribute a Cover Song through SpotMeUp?


Yes, you can. If you plan on distributing a cover song, you may need to first get permission (and possibly a license) from the original copyright holder to release your song digitally. Cover songs should NOT include the original performing artist in the track title or artist field. INCORRECT: Wake Me Up (Originally Performed by Avicii) Wake Me Up (Cover of Avicii) Wake Me Up (Tribute to Avicii) CORRECT: Wake Me Up Wake Me Up (Acoustic Version) You will need to make sure when uploading that you use the original performing artist in the copyright line. You can look into purchasing a mechanical license for a cover song in the US from The Harry Fox Agency.




What steps do I need to take to distribute a cover song legally?


In the US the song needs to licensed first through a service like Limewire, other territories that require a license are Pakistan, India, Canada and Mexico. UK rules for digital distribution dictate that the owners of both the P line (the artist / label) and the C line (the songwriter / publisher) are the same entity and permission can be granted automatically. Permission is implied as soon as the artist records their own song. In the case of cover songs, ie, the owners of both rights as different parties, a record label releasing recordings by an artist, or, an artist releasing a cover version), then the PRS/MCPS can grant a license, providing the cover qualifies as a 'faithful reproduction' of the track/song/composition.




What is the Difference Between a Single, an EP, Album and an Extended Album?


Singles is 1 track. EP's are between 2 - 6 tracks. Albums are 7 - 18. Extended Albums are 18 tracks and over.




Am I giving SpotMeUp any rights to my music?


SpotMeUp only obtains the rights to distribute your music on your behalf. Artists always keep 100% ownership and rights. How can I make money on my tracks by distributing them to streaming services? Streaming services pay every time someone listens to your music. This comes in either a fixed fee per stream or on a pro rata basis.




Can I have an Artist Biography on iTunes?


Yes. Via http://www.allmusic.com




I don't have the relevant Mechanical licenses. Can I still distribute covers?


You will be able to distribute your music to all stores and territories with the following exceptions; United States (the), Canada, Mexico, India and Pakistan. You will not be able to distribute your covers to Shazam or YouTube.




I don't have a record label; what should I put in the album details?


In this case using your name or artist name is perfectly acceptable.




Can I add or remove one of the tracks from my release once it has been finalised?


I'm afraid you may not. The only way to achieve that effect would be to permanently remove that entire release from all the stores and upload an amended version of the release with a new UPC.




What are the official "standard" names of classical composers?


Full names of composers, including middle names and correct spelling ie George Frideric Handel, Wolfgang Amadeus Mozart.  According to iTunes standards, does the original composer always have to be listed, even if the piece of music isn't in the public domain? Yes, full composer names must appear in the "composer" field. Single names like "Mozart" or "Bach" will be disapproved by iTunes.




How are classical tracks formatted differently from other material?


iTunes insist on full and comprehensive details regarding the title of the song, catalogue number, spelling and syntax. iTunes are also very sensitive about titles having the correct casing. Some example of the correct casing and syntax can be found below. These examples have been taken from iTunes's style guide: French Suite No. 5 in G Major, BWV 816: Allemande Symphony No. 2 in D Major, Op. 73: Feierlich. Misterioso Note that there are spaces inserted before numbers; "Major" has been included in the key information with the M capitalised. A comma is present before the catalogue number; the major work title is followed by a colon, and then the movement title.




How do I submit a Copyright Claim or DMCA takedown?


If you believe someone wrongfully distributed music through SpotMeUp and you are the copyright holder (or are authorized to act on behalf of the copyright holder), please follow the steps below to submit a DMCA Notification of Claimed Infringement. Please contact us via Contact, providing as much information as possible. A SpotMeUp Copyright Agent will respond to your notification within 2-3 business days.




Who owns SpotMeUp and are you listed on a stock exchange?


SpotMeUp is owned by SpotMeUp Inc. and is therefore a limited company and is not listed on any stock exchange at the moment.




Media Inquiry


I'm a journalist and I want to talk to someone at SpotMeUp. Who can I contact? Thank you for your SpotMeUp media inquiry. We want to do our best to meet any pressing dealines you may have. Please contact us via email via Contact and leave your contact information, brief story overview and deadline. Again, thank you for your inquiry and we'll speak to you soon.




How do I report an error?


How do I report an error? If an error occurs please contact us via email via Contact describing what error has occurred and what you were doing when you received the error.





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